top of page

Privacy

At AnitaCarden, protecting your privacy is one of our priorities. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with our services.

By using our website, you acknowledge and accept the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Account login details

  • Order and purchase history

  • Customer service communications

Transaction Information

  • Payment confirmation details

  • Order values and transaction records

  • Refund and return information

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website interaction data

  • Referral sources

  • Session information

Marketing Information

  • Newsletter subscriptions

  • Marketing preferences

  • Promotional campaign interactions

How We Collect Information

We collect information through several methods:

Information Provided Directly by You

You may provide information when you:

  • Place an order

  • Contact customer support

  • Subscribe to newsletters

  • Create an account

  • Submit forms on our website

Information Collected Automatically

When you browse our website, certain information may be collected automatically through:

  • Cookies

  • Analytics tools

  • Log files

  • Tracking technologies

  • Security monitoring systems

Information Received from Third Parties

We may receive information from trusted service providers involved in:

  • Payment processing

  • Shipping and logistics

  • Fraud prevention

  • Website analytics

  • Technical infrastructure services

How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Managing payments and transactions

  • Coordinating shipping and delivery

  • Providing customer support

  • Maintaining customer accounts

  • Sending order confirmations and service communications

  • Improving website performance and usability

  • Detecting fraud and unauthorized activities

  • Maintaining website security

  • Complying with legal and regulatory obligations

  • Conducting business analytics

  • Sending marketing communications where legally permitted

Legal Basis for Processing

For visitors located within the European Economic Area (EEA), personal data is processed on one or more of the following legal grounds:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Customer consent where required by law

Sharing of Personal Information

We may share information with carefully selected service providers that help us operate our business, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Website hosting providers

  • Technical support providers

  • Analytics and performance monitoring services

  • Legal, regulatory, or governmental authorities when legally required

We do not sell, rent, license, or trade personal information to third parties for their independent marketing purposes.

Website Platform and Hosting

AnitaCarden may use third-party website hosting, e-commerce, and technical service providers to operate its online store.

These providers may process and store information on our behalf in accordance with their contractual obligations, security standards, and applicable data protection laws.

Cookies and Similar Technologies

Our website uses cookies and related technologies to:

  • Enable essential website functionality

  • Improve user experience

  • Remember customer preferences

  • Analyze visitor behavior

  • Measure website performance

  • Support security and fraud prevention

Most web browsers allow you to control cookie settings. Disabling cookies may affect certain website functions and features.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Meet legal and regulatory obligations

When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of according to applicable standards.

Data Security

We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Accidental loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

While we strive to use commercially acceptable security measures, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict certain processing activities

  • Object to processing based on legitimate interests

  • Request data portability

  • Withdraw consent at any time where consent is the legal basis for processing

  • Submit a complaint to a supervisory authority

Requests regarding privacy rights may be submitted using the contact information provided below.

Marketing Communications

If you choose to receive promotional emails from AnitaCarden, you may unsubscribe at any time by:

  • Clicking the unsubscribe link included in marketing emails

  • Contacting our support team directly

Please note that transactional communications relating to purchases, accounts, or customer service may still be sent even after marketing preferences are withdrawn.

Children's Privacy

Our website and services are intended for individuals aged 16 years or older.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

International Data Transfers

Your information may be transferred to, stored in, or processed in countries outside your country of residence.

Whenever international transfers occur, we take reasonable measures to ensure that appropriate safeguards are implemented in accordance with applicable data protection legislation.

Third-Party Websites

Our website may contain links to external websites operated by third parties.

AnitaCarden is not responsible for the privacy practices, security measures, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or website functionality.

Any modifications will be published on this page together with an updated revision date.

Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Website: AnitaCarden.com

Business Owner: Sarah Cristina Gernidos

Business Type: Sole Proprietorship

KvK Number: 98999090

Address:
Kievitstraat 24
4711 KJ Sint Willebrord
Netherlands

Phone: +31 649 948 440

Email: support@anitacarden.com

By accessing and using AnitaCarden.com, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.

bottom of page